Conditions​

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payment methods

Cash payment:exact amount in cash as price list. 

Twint Business costs 1.3%, henceI'm not offering it at the moment, as well as the SUM UP

You are welcome to transfer online by direct paymentbefore the appointment.

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Advance payment via e-banking:

IBAN

CH84 0900 0000 8526 9973 5

Sarah Grimm, Breitenweg 1, 8108 Dallikon

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Prices: 

Prices may vary due to seasonality (seasons) or increased   customer demand. The current price on the website is always valid. There are no reductions. If you book an ABO and the prices change, your subscription will remain as purchased. If you want to renew the subscription, the current website prices will be charged. 

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Cancel an appointment

When you make an appointment,an oral contract is formed ART 1 OR and ART 11 OR for the agreed treatment. You can withdraw from this contract up to 48 hours before the appointment without any costs. Monday appointments must be canceled 48 hours during working hours, the phone is not answered at the weekend. (Saturday and Sunday are not considered working hours)

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Explanation: In most cases, there is financial damage for the studio, since laser customers book their appointments 6 weeks in advance, this appointment remains free in most cases.

 

Customers who are unreliable and postpone appointments several times or Absagen, the studio can refuse early appointment reservations. You can still book appointments at short notice. (1-2 weeks in advance)

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For cancellations less than 48 hours before the appointment, theto pay the full amount of the booked treatment /

if the treatment has not yet been booked, at least CHF 150.- 

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Since the time is blocked and I have no income during this time, the customer has to pay in full for the short-term cancellation. If you take out a subscription, there is no treatment. If necessary, the amount will be requested by invoice and, if necessary, by collection with considerable additional costs. Unfortunately, this is necessary to balance the accounting. 

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Exception:

• They mediate a person for the blocked time

• You submit a valid medical certificate

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The full amount is due for appointments that have been booked and are forgotten by the customer, without deregistration "no show". If this happens once, the customer has to pay in advance or the customer can no longer book early, you can only inquire for free appointments on the same day, if you have free appointments you can come spontaneously orYou pay in advance by bank transfer when booking and the amount will be deducted, despiteNon-appearance.

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More legal information on the subject: 

• Cosmetic appointment cancellations

• Does a verbal contract also apply? - Consumer Protection Foundation

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Unfortunately, the regulations are necessary because cancellations, non-appearance and postponement of appointments result in financial damage to the studio. 

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Customer service

I offer cosmetic treatments against payment of a fixed price in the field of medical cosmetics. I am constantly expanding my range. I am a member of the SGMK, I have the laser safety officer course, I am on the expertise according to BAG and various further training. 

My offer is aimed at women and men who want to treat their skin or hair. 

The effects of my treatments are my testimony.

The studio is open during the week, but I would like to register before the visit in order to coordinate the appointments well. 

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appointment confirmations

Appointments are confirmed in writing via WhatsApp. A binding contract is created between the customer and the provider.

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Once you have decided on a treatment, you can download the relevant form under the heading CUSTOMER INFO and bring it with you to the appointment. You will receive the password via WhatsApp. 

The completed form is used to prepare for the appointment. Sometimes you need to consider certain things before and after a treatmentn. If contraindications occur at the appointment, which you have already recognized on the information sheet, the amount for the appointment is owed through the customer's own fault.

 

The form must be completed in full in order to comply with the regulations of the insurance companies, the BAG and the contact tracing from the federal government. 

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Subscriptions that are not adhered to expire after 9 months. The purpose of a subscription is that you achieve success, so the distances must be maintained.  Exception, you have a medical certificate that justifies the failure. 

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